Microsoft Dynamics 365 Customer Engagement: Latest updates

Prevent duplicate emails to shared email addresses in Dynamics 365 CRM

Effective communication is important for maintaining strong relationships with clients, partners, and team members. Shared email addresses ser...

Cumulative Update Summary for Microsoft Dynamics 365 Business Central（September, 2024）

Cumulative Update (September, 2024) for Microsoft Dynamics 365 Business Central is now released. BC25 public preview: The public preview for D...

Elevating email efficiency using Copilot in Dynamics 365 Sales and the rich text editor 

In today's digital age, effective communication is key to build and maintain strong business relationships and accelerate sales success. As su...

Dynamics 365: A Deep Dive into Its CRM Capabilities

Introduction In our rapidly evolving digital age, businesses need more than just robust products or services to thrive; they need… The p...

CRM Comparison – Microsoft Dynamics 365 vs Salesforce

Looking for a way to optimize your business?   A good starting point is to use CRM to house information and… The post CRM Comparison – M...

Microsoft Dynamics 365 CRM - Mailchimp Integration: Boost your sales and marketing strategy!

Businesses that recognize the value of proper alignment among their sales, customer service, and marketing teams can develop more precise mark...

Create emails in CRM quickly by using enhanced reusable content blocks

In this blog post, you'll learn about a new preview feature introduced in Dynamics 365 Marketing that allows you to create beautiful emails qu...

Mitch’s Minute: Decoding Dynamics 365 Security Errors

If you're struggling with understanding security errors in Dynamics 365, this Mitch's Minute is here to help. In this video, you'll watch as M...

How to disable Email Tracing Token in Dynamics 365 CE?

By default, whenever you send an email from Dynamics 365 CE, you would have observed that the Tracing Token appended at the end of the Email S...

Microsoft Dynamics 365 User Community

Welcome to the Microsoft Dynamics 365 User Community, a LinkedIn group and podcast dedicated to meeting the interests and needs of the Dynamic...