Microsoft Dynamics 365 Customer Engagement: Latest updates

Enhance File Management with the Attachment Control in Dynamics 365

Managing customer interactions efficiently requires having all related information, documents, screenshots, and other supporting files, readil...

{Do you know} Create an event portal on your own website in Dynamics 365 Customer Insights

Hello Everyone,Today I am going to share my thoughts on creating an event portal on your own website in Dynamics 365 Customer Insights.Let's g...

The release plan for Dynamics 365 Business Central 2025 release wave 1 (BC26) is available now!!!

Hi, Readers.Early morning in Japan time today, the 2025 release wave 1 plans for Microsoft Dynamics 365 and Power Platform has been released! ...

Dynamics 365, Power Platform, & AI: Your Business Transformation Partner in 2025

As the new year begins, many businesses are rethinking their strategies to stay competitive in a rapidly changing digital landscape. This is a...

Enhanced Grouping and Aggregation Features in Microsoft Dynamics 365 CRM for Views and Subgrids

Microsoft Dynamics 365 continues to provide users with exciting features to streamline their business processes. One of the existing features ...

Best Practices for Securing Dynamics 365

Satish Reddy By Satish Reddy | Reading time 5 mins Having a robust security process is a key to having a successful Dynamics CRM organiza...

{Do you know} Improve engagement and compliance with double opt-in in Dynamics 365 Customer Insights

Hello Everyone,Today  I am going to share my thoughts on improving engagement and compliance with double opt-in.Let's get's started.Doubl...

Are You Aligning CRM Goals with Rev Ops Outcomes?

In this post, author JC Quintana sheds light on Revenue Operations (Rev Ops) - a business strategy aimed at aligning and integrating various f...

Dynamics 365 ERP

Dynamics 365, previously known as a CRM solution from Microsoft, has evolved into a fully-fledged cloud-based Enterprise Resource Planning (ER...