Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
In Microsoft Dataverse, customer profiles and segments play a crucial role in delivering personalized experiences and targeted business strate...
The digital world is going insane with tech developments easing operational challenges of companies. However, this development is leading to s...
Tired of Clicking Around in CRM? If you’re a Dynamics 365 CRM user, chances are your day involves jumping between views, clicking throug...
Dual-write is a built-in feature that connects Customer Engagement apps with Finance and Operations apps, allowing data to move quickly betwee...
Sales reps waste hours on admin work, creating the same CRM records again and again. Studies show CRM users spend nearly 5 hours a week just e...
Cumulative Update (March, 2025) for Microsoft Dynamics 365 Business Central is now released. BC26 Preview: Version: W1 26.0 (Platform 26.0.310...
Cumulative Update (August, 2024) for Microsoft Dynamics 365 Business Central is now released. BC24: Released Updates for Microsoft Dynamics 36...
Hello Everyone,Today I am going to share my thoughts on building custom reports using Microsoft Fabric Integration on Dynamics 365 Customer In...
Microsoft Dynamics 365 is a powerful CRM platform that helps businesses manage customer interactions, sales pipelines, and marketing efforts. ...
In the world of enterprise, routing work-related records to their destined endpoint is vital for efficient workflow management. This is especi...
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