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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Dynamics 365, Power Platform & Copilot 2025 Release Wave 1 Overview

As Microsoft have unveiled their planned improvements for April 2025, we take a look at the key innovations and changes. Due to Microsoft̵...

5 months ago

Business Central 2024 wave 2 (BC25.1): New URL parameter to change page layout (layout=analysis/list/talltiles/tiles)

Hi, Readers.Dynamics 365 Business Central 2024 wave 2 (BC25) is generally available. More details: General availability: Dynamics 365 Business...

8 months ago

Dynamics 365 & Power Platform 2024 Release Wave 2 Overview

As Microsoft have unveiled their planned improvements for October 2024, we take a look at the key innovations and changes. The release plans, ...

11 months ago

Improved Email Attachment Experience | D365 Customer Service Upgrade

Dynamics 365 Customer Service has quietly introduced a set of new features that enhance the email attachment experience within the platform. T...

1 year ago

MS Bookings Vs. Calendly: Which One is Right for You?

Calendly and MS Bookings are the top appointment scheduling softwares that many businesses are currently using. But are they the best choice f...

2 years ago

Dynamics 365 & Outlook integration – the gift and a curse

Like much of the Microsoft stack Dynamics plays nice with Outlook and a handy app allows you to view records, track emails etc without even le...

2 years ago

Send Emails to unsubscribed Contacts in Dynamics 365 Marketing

Sometimes you need to be able to send emails from Dynamics Marketing to an unsubscribed or non-consented contact, such as a purchase receipt,...

3 years ago

Dynamics 365 Wave 1 2022 Release (Sales and Marketing): Microsoft Business Applications Launch Event

3 years ago

Comparing Classes and Templates between Dynamics GP and Dynamics Business Central

In this video, you will gain insights into how templates in Dynamics Business Central compare with classes in Dynamics GP. By drawing parallel...

3 years ago

Microsoft Business Applications Launch Event 2022 release wave 1

The Microsoft Business Applications Launch Event for the 2022 release wave 1 is an exciting peek into the future of Dynamics 365 and the Micro...

3 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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