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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Dynamics 365 Business Central Roadmap (investment areas) History

Business Central 2025 release wave 1 (BC26) Business Central 2024 release wave 2 (BC25) Business Central 2024 release wave 1 (BC24) Business C...

2 months ago

2025 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and Role-based Copilot offerings

We’ve published the 2025 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and role-based Copilot offerings. These pl...

5 months ago

Dynamics 365 Business Central: Can we undo/cancel Posted Sales (Purchase) Credit Memo?

Hi, Readers.Today I would like to discuss a question I’ve been asked frequently. Can we undo/cancel Posted Sales (Purchase) Credit Memo in Bus...

10 months ago

Can We Build Dynamics 365 Customer Engagement Reports With The Latest Version Of Visual Studio?

Reports are one of those familiar yet fiddly and always inconvenient things that those working with any of the Dynamics 365 Customer Engagemen...

3 years ago

5 CRM strategies to optimize sales operation

At a time when digital transformation and new technologies are greatly influencing the entire business world, implementing effective Customer ...

2 years ago

Sync Choices column to Spotler

Choices column In Dynamics 365 CRM / Power Apps we can define a column that allows a selection of multiple options. This is called the Choices...

2 years ago

Power Virtual Agents: Creating adaptive cards with PowerFX

If you're a Power Virtual Agents user, this article provides a tutorial on creating adaptive cards with PowerFX - perfect for those looking to...

2 years ago

Holiday Hacks: Stay Productive this Holiday season with Microsoft Dynamics 356 CRM productivity apps!

Holiday seasons are a challenging time for organizations to maintain their productivity levels. Even with dedicated and skilled staff, it can ...

2 years ago

Customer Service voice support channel launches in the UK

Since the November 2021 launch in select geographic regions of the native voice channel in Microsoft Dynamics 365 Customer Service, we have be...

2 years ago

Power Automate News: Dynamics 365 Connector will STOP WORKING this summer!

The Dynamics 365 connector in Power Automate was marked for deprecation on May 5, 2020. However, you can still use it in existing flows. You c...

3 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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