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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Dynamics 365 Customer Service – Tag email templates with line-of-business

We are announcing the ability for admins to add line-of-business (LOB) tags, customize views, and perform bulk actions on email templates in D...

1 month ago

Session-5: Expert Topic-AI-Driven ERP – How Copilot is Revolutionizing Dynamics 365 Implementations

🔍 Topic: AI-Driven ERP – How Copilot is Revolutionizing Dynamics 365 Implementations 🎤 Guest Expert: Ragnar Pitla – AI Architect @ Microsoft...

4 months ago

Business Central 2025 wave 1 (BC26): Summarize with Copilot (New capability of Copilot)

Hi, Readers.Dynamics 365 Business Central 2025 wave 1 (BC26) is generally available. More details: General Available: Dynamics 365 Busine...

8 months ago

List solution details and their components using Power Automate Flow

With the increasing flexibility of Power Automate, it is now possible to retrieve lists of solution details and components within flows. This ...

1 year ago

8 top benefits of a CRM system (and what to look out for)

If your business is struggling to keep up with customer relationship management, it may be time to consider implementing a CRM system. This ar...

1 year ago

New program enhances RACT member experience

The RACT (Royal Automobile Club of Tasmania) will deliver improved customer experiences and strengthen the protection of member’s data through...

1 year ago

The Public Preview of the Modern Security Role setting URL redirection and the Modern Security Role setting interface are available to users that have access to the security role setting in the Dynamics 365 portal.

The public preview of the modern security role settings URL redirection and interface is now available for users who can access the security r...

1 year ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

Dynamics 365 Customer Service – Tag email templates with line-of-business

Session-5: Expert Topic-AI-Driven ERP – How Copilot is Revolutionizing Dynamics 365 Implementations

Business Central 2025 wave 1 (BC26): Summarize with Copilot (New capability of Copilot)

List solution details and their components using Power Automate Flow

8 top benefits of a CRM system (and what to look out for)

New program enhances RACT member experience

The Public Preview of the Modern Security Role setting URL redirection and the Modern Security Role setting interface are available to users that have access to the security role setting in the Dynamics 365 portal.

Unleashing the Power of ‘isDefaultPrevented()’ method in Dynamics 365

What is Dynamics 365 For Marketing?

Prevent submission of a non-business email address in Dynamics 365 Marketing forms

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