Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
We are announcing the ability to configure quality evaluation framework with Quality Evaluation Agent in Dynamics 365 Customer Service. This f...
We are announcing the ability to pause and resume journeys to handle unplanned events in Dynamics 365 Customer Insights – Journeys. This...
This blog post will guide you through the steps to call a custom API in Dynamics 365 using Postman, a widely used tool for API testing and dev...
The public preview of the modern security role settings URL redirection and interface is now available for users who can access the security r...
‘Copilot’, ‘Microsoft Copilot’, ‘ChatGPT’, ‘OpenAI’ These have been the trending terms of an upcoming era and have been chanted incessantly fo...
Switching to an online tool for appointment booking might be overwhelming. You might be unclear about the flow and information that it require...
Hello everyone and welcome to my blog. Today’s blog is on how to disable the data import feature for a user in model-driven apps/ Dynami...
Feature Introduction & Solution Development Using OAuth 2.0 to connect Business Central APIs and Web Services in Power Automate – OAuth in...
For Dynamics 365 CRM users, there's a new preview feature called "Enable Managed Environments" that can be used for enabling, disabling, and e...
8 Business Benefits of Using Dynamics 365 Calendar Maulik Shah Thu, 07/14/2022 - 13:39 Body Here is a question for you. ...
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