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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

2025 Wave 1: D365 Customer Service & Contact Center

It is that awesome time of year again! On January 23rd, Microsoft announced the 2025 Wave 1 release notes for Dynamics 365 business applicatio...

7 days ago

Business Central 2024 wave 2 (BC25): Display errors and messages in Copilot prompt dialogs

Hi, Readers.Dynamics 365 Business Central 2024 wave 2 (BC25) is generally available. More details: General availability: Dynamics 365 Bus...

4 months ago

Recycle Bin in Dynamics 365 CRM | [Preview]

Here's how you can try out the Recycle Bin feature in Power Platform for Dataverse records.

6 months ago

Using Upsert & UpsertMultiple request in Microsoft Power Apps

In this blogpost, we will learn to use Upsert & UpsertMultiple request to create or update table rows in Microsoft Power Apps / Dynamics 3...

8 months ago

Bookmark the Important Dynamics 365 URLs

Found an interesting article about the Microsoft Dynamics 365 important URLs bookmark, which was done by András Fördős – 🇭🇺. Follow th...

10 months ago

How we can use GPT-4 to continually improve AI models in Dynamics 365 and Power Platform

Across Dynamics 365, Power Platform, and Viva Sales, we've introduced, and will continue delivering, a cascade of AI capabilities to help busi...

1 year ago

Business Central 2023 wave 1 (BC22) new features: Control database locking behavior (new ReadIsolation method)

Hi, Readers.The public preview for Dynamics 365 Business Central 2023 release wave 1 (BC22) is available. Learn more: Link. I will contin...

1 year ago

2022 release wave 2 in action: Bringing innovation into focus across Dynamics 365 and Power Platform

In October, we launched the 2022 release wave 2hundreds of new innovations across Microsoft Dynamics 365 and Microsoft Power Platform, releasi...

2 years ago

PowerApps – Get Canvas App Logged-In User Role from Dynamics 365

Introduction Hi Everyone, Hope you are doing great and staying safe! Today, in this blog post I am going to share #PowerGuideTip31, where I\&#...

3 years ago

T#14 Segment Manager Dynamics 365 for marketing

Dynamics 365 for marketing segment manager is an XrmToolBox tool allowing you to easily import an Excel sheet of contacts into your segment.

2 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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