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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Dynamics 365, Power Platform & Copilot 2025 Release Wave 1 Overview

As Microsoft have unveiled their planned improvements for April 2025, we take a look at the key innovations and changes. Due to Microsoft̵...

21 days ago

2024 Wave 2: D365 Customer Service

The 2024 wave 2 release notes are here, and I’m excited to bring you a new series of articles covering all the juicy details for Dynamics 365 ...

6 months ago

Dynamics 365 & Power Platform 2024 Release Wave 2 Overview

As Microsoft have unveiled their planned improvements for October 2024, we take a look at the key innovations and changes. The release plans, ...

7 months ago

Dynamics 365 Business Central: Configure Copilot and AI capabilities (New Copilot & AI capabilities page)

Hi, Readers.Minor update 23.1 for Business Central 2023 release wave 2 has been released. More details: Cumulative Update Summary for Mic...

1 year ago

Sync Choices column to Spotler

Choices column In Dynamics 365 CRM / Power Apps we can define a column that allows a selection of multiple options. This is called the Choices...

1 year ago

How to display Dynamics 365 CRM(Dataverse) images dynamically in Power Virtual Agent

While working on Microsoft Power Virtual Agent, I was wondering if we could show dynamic images on Bot conversation from Dataverse entities. A...

1 year ago

Custom help toolkits for Dynamics 365 to be retired in April 2023

If you've been using the custom help toolkits for Dynamics 365 finance and operations apps or Dynamics 365 Business Central, then change is co...

1 year ago

ChatGPT by Open AI with Dynamics 365 Finance and operation – Part 2 with Application

As part of Chat GPT integration with Dynamics 365 Finance and operation, here I have started working on real application which actually can he...

2 years ago

6 Benefits of Appointment Scheduling for Dynamics 365 Users

But Dynamics 365 users have a better option. If you integrate a calendar plugin with the CRM, you will get all the features within the CRM its...

2 years ago

MS Bookings Vs. Calendly: Which One is Right for You?

Calendly and MS Bookings are the top appointment scheduling softwares that many businesses are currently using. But are they the best choice f...

2 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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