Microsoft Dynamics 365 Customer Engagement: Latest updates

Business Central 2024 wave 2 (BC25): Suggest item substitutions with Copilot

Hi, Readers.Dynamics 365 Business Central 2024 wave 2 (BC25) is generally available. More details: General availability: Dynamics 365 Bus...

Francesco Musso: Journey with Power Pages & Freelancing

Francesco Musso's journey from a nightlife entrepreneur to a master of Power Pages is nothing short of inspiring. In this podcast, he talks ab...

Entity not visible in Kingswaysoft CDS/CRM Destination component editor – Quick Fix

Hi Folks, I got a requirement do develop integration between Dynamics 365 and 3rd party data warehouse. Here I have to use SSIS for Integratio...

Partner Solution Showcase | Reinvent Maps for Dynamics 365 CRM! | Oct 18, 2023 | #MySummitNA

Did you know? A patient needed emergency surgery and had a rare blood group. The hospital had saved the optimized routes to all the blood bank...

3 Ways Click2Export in Dynamics 365 CRM can Save Financial Professionals Time and Money!

According to a report by Gartner, only 16% of financial decision makers feel that financial data can be leveraged for decision making. This is...

Webinar: New-age Visualization Apps for Enhancing Dynamics 365 CRM Data Visualization Experience

Data visualization apps in recent times have become an essential part of many business processes. Companies all over the world are increasingl...

Customer Service voice support channel launches in Canada 

Since the November 2021 launch in select geographic regions of the native voice channel in Microsoft Dynamics 365 Customer Service, we have be...

Power Virtual Agents: Creating basic cards with PowerFX

In this tutorial, you'll learn how to create basic cards using PowerFX in Power Virtual Agents. The author of the article has previously cover...

Dynamics 365 Business Central Universal code initiative

Hi, Readers.Today I would like to share some information about Business Central Universal code. The new Business Central Universal code initia...

How AEC Firms Can Benefit from Infrastructure Bill by Optimizing CRM

AEC firms overcome CRM challenges and win more opportunities with the help of aec360 In November 2021, the Infrastructure Investment and Jobs ...