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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Transform work with autonomous agents across your business processes

Introducing 10 new autonomous agents in Microsoft Dynamics 365 to build capacity for every sales, service, finance, and supply chain team. Th...

26 days ago

Business Central 2024 wave 2 (BC25): Suggest sales lines from CSV (comma-separated values) file (Create sales lines easily with Copilot)

Hi, Readers.Dynamics 365 Business Central 2024 wave 2 (BC25) is generally available. More details: General availability: Dynamics 365 Bus...

1 month ago

Webinar: Supercharge Field Sales Team with Maps integrated within Dynamics 365 CRM

Knowledge is power, and sharing that knowledge unlocks boundless possibilities! At Maplytics, exploration, visualization, and innovation are i...

7 months ago

Detect, Prevent & Merge – Say Goodbye to Duplicate Records in Dynamics 365 CRM!

A 66% surge in revenue is possible if organizations implement data quality best practices, like using a deduplication solution. In an age wher...

1 year ago

Business Process Checklist App or Microsoft Dynamics 365 CRM Sequences: The best option for replacing Playbooks!

Salespersons bear the responsibility of engaging with customers, qualifying leads, nurturing opportunities, and swiftly seizing the moment to ...

1 year ago

Google’s AI Bard reviews Inogic’s App Suite for Microsoft Dynamics 365 CRM!

With the tsunami of AI Apps, we have entered a new era of ‘Artificial Intelligence for Business Progress’! Bard, an AI experiment by Google is...

1 year ago

How to add an Area to Navigation (sitemap) in Model Driven apps/ Dynamics 365 apps

Hello everyone and welcome to my blog. In today’s blog I will show how to insert a new Area to navigation in a model-driven apps designe...

1 year ago

How to restore an earlier version of deleted records within Microsoft Dynamics 365 CRM!

Data is crucial to the success of any organization as it forms the basis for important business decisions, and inaccurate data can have severe...

1 year ago

Announcing General Availability for Release planner

The Release planner, integrated with Dynamics 365 and Power Platform, has officially become generally available to users. This interactive int...

1 year ago

Updates to Field Service & Power Virtual Agents in 2022 Release Wave 2

The 2022 Release Wave 2 for Microsoft Dynamics 365 and Power Platform is here, and it brings new innovations that provide significant capabili...

2 years ago

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