Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
We are announcing the ability to pause and resume journeys to handle unplanned events in Dynamics 365 Customer Insights – Journeys. This...
We are announcing the ability for marketers and journey designers to simultaneously branch on multiple marketing interactions and enhance cust...
There is a magical The ‘Event time zone’ field in Dynamics 365 which is used for Events in Customer Insights - Journeys. Technically speaking...
In this video, you'll learn how Copilot can streamline sales and marketing processes to improve the customer experience. Lori Lamkin, Corporat...
Introduction Dynamics 365 forms offer a powerful platform for customizing user interactions and logic using JavaScript. One often overlooked g...
What is Microsoft Dynamics 365 Government Accelerator Microsoft Dynamics 365 Government Accelerator is a new tool designed to assist public se...
Dynamics 365 Business Central 2023 wave 1 (BC22) is generally available last month. More details: Dynamics 365 Business Central 2023 rele...
Microsoft launched into the new year by announcing the Dynamics 365 Customer Service Release Wave 1 plan, and there are great additions coming...
If you rely on Power BI, Dynamics 365, or Power Platform, you might be interested in creating a custom roadmap just for you. The Release Plann...
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