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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Improve contact center operations with shift-based routing

Delivering timely, high-quality support requires more than skilled customer service representatives. It demands smart, real-time task assignme...

1 month ago

Accelerating sales with unified data in the AI era

AI-powered customer profiling enables a shift from reactive decision making by sales teams to proactive customer engagement. The post Acceler...

4 months ago

How to amplify contact centers and field service operations with AI

In this video, Jeff Comstock, Corporate Vice President of Dynamics 365 Customer Service, discusses the transformative power of Copilot in enha...

1 year ago

Tackle Duplicate Dynamics 365 CRM Data with ease this Holiday Season!

As the festive season approaches, businesses are gearing up for a period of increased activity and heightened data demands. From managing cust...

1 year ago

How to implement drip marketing automation using Dynamics 365 Marketing?

Dynamics 365 Marketing is a marketing-automation application that helps turn prospects into business relationships. The app is easy to use, wo...

5 years ago

How to get Dynamics 365 Finance and Operations table sizes

How to get Dynamics 365 Finance and Operations table sizes Maris Orbidans Thu, 07/27/2023 - 18:45 Body How to get Dynami...

1 year ago

Webinar: With Microsoft Playbooks Deprecating “B”ring “P”rocess “C”ompliance using Business Process Checklist App!

Microsoft has recently announced deprecation of the playbooks feature in Microsoft Dynamics 365 CRM, effective from July 7, 2023. Inogic’...

1 year ago

Power Apps Contribution to the CRM Applications

Customer relationship management (CRM) is one of the vital operations in any business that help the business to thrive. So, businesses are loo...

2 years ago

How Dynamics 365 Portal Benefits These 4 Industries (Legal, Real-estate, IT, and Non-profit)

In the process of constant evolution, businesses have found various ways to conquer their daily challenges, and technologies have been the her...

2 years ago

Dynamics 365 Predictive Lead Scoring with AI

Dynamics 365 Predictive Lead Scoring with AI Danny Rodrigue… Fri, 06/03/2022 - 10:59 Body Dynamics 365 Predictive Lead S...

3 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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