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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Harnessing transformative AI for field service excellence

Microsoft Dynamics 365 Field Service customers can use Connected Field Service to seamlessly connect their IoT devices to diagnose problems. T...

1 month ago

I wrote a book! Extending Dynamics 365 Finance and Operations Apps with Power Platform

I guess that most of my readers will already be aware of this, as I’ve been spamming LinkedIn with the news: I wrote a book! The book is...

10 months ago

Copilot in Microsoft Dynamics 365 Customer Service - Case Summary and Email example

10 months ago

Smart Email Validation for Dataverse(preview)

This article discusses the Smart Email Validation feature for Dataverse, which was previewed in October 2022 and is still in preview at the ti...

1 year ago

Dynamics 365 Education Accelerator : Transforming Education Management

Dynamics 365 allows us to develop vertical solutions using industry accelerators. Accelerators are the extensions for the Microsoft Power Plat...

1 year ago

Track IoT Devices in IoT Central

Looking to track your IoT devices in IoT Central? This video tutorial is just what you need. The presenter shares insights on how to extend an...

1 year ago

Business Central 2023 wave 1 (BC22) new features: Use Power Automate to post adaptive card or link to Business Central record (Get url & Get adaptive card action)

Hi, Readers.The public preview for Dynamics 365 Business Central 2023 release wave 1 (BC22) is available. Learn more: Link. I will contin...

1 year ago

Copilot in Microsoft Dynamics 365 Customer Service | Example with email communication

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Microsoft Dynamics 365 Customer Engagement: Latest updates

Harnessing transformative AI for field service excellence

I wrote a book! Extending Dynamics 365 Finance and Operations Apps with Power Platform

Copilot in Microsoft Dynamics 365 Customer Service - Case Summary and Email example

Smart Email Validation for Dataverse(preview)

Dynamics 365 Education Accelerator : Transforming Education Management

Track IoT Devices in IoT Central

Business Central 2023 wave 1 (BC22) new features: Use Power Automate to post adaptive card or link to Business Central record (Get url & Get adaptive card action)

Copilot in Microsoft Dynamics 365 Customer Service | Example with email communication

Automate more, waste less: ESG initiatives with Dynamics 365 Finance

Add a Custom Table to Dynamics 365 App for Outlook

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