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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Dynamics 365 Contact Center – Use Desktop companion application

We are announcing the ability to use the Desktop companion application in Dynamics 365 Contact Center. This feature will reach general availab...

29 days ago

Blog Posts for 2024 (Dynamics 365 Lab)

Feature Introduction & Solution Development Business Central 2024 wave 1 (BC24) Business Central 2024 wave 2 (BC25) Information Cumulative...

6 months ago

Dynamics 365 Business Central 2024 release wave 2 (BC25)

The 2024 release wave 2 plan covers all new functionalities planned to be delivered to market from October 2024 to March 2025. Check out the f...

11 months ago

5 Ways to Effectively Improve Sales Team Adoption of Dynamics 365 CE/CRM

Satish Reddy By Satish Reddy | Reading time 4 mins As the business landscape becomes more fast-paced and competitive, sales teams require...

1 year ago

MechCo Group LLC Enhances Operations with Dynamics 365-backed Construction Management System

Introduction Burrowed in the heart of Rogersville, Alabama, MechCo Group LLC started as a small, local mechanical contractor specializing in T...

1 year ago

The Benefits of Syncing On-Premises Databases to Dynamics 365 Online

There are many benefits to syncing on-premises databases to Dynamics 365 Online, including: Single Centralized Location for Data Knowin...

2 years ago

Workflow Automation in Dynamics 365 CRM: Triggering Actions on Email Send and Receive Events

Introduction Recently, we were working on a customer requirement that required us to handle two specific scenarios: creating a phone call acti...

2 years ago

Auto Populate Lookup field value on Power Pages Form or Portal Form in Dynamics 365

2 years ago

How IOT is useful in Microsoft Dynamics Field Service?

IoT recognizes the value of human time, both the time of the client and the service representative. IoT makes it possible to consistently prov...

2 years ago

Boost productivity and increase revenue

Are your sales tools causing more problems than solutions? According to a survey, 55% of sales reps think so. It's because companies often hav...

4 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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