Loading...

All Articles Videos Podcasts

Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Enhance customer service with advanced prioritization

Efficient workload management is essential in customer service environments where diverse customer interactions flow through multiple channels...

2 months ago

Business Central 2025 wave 1 (BC26): New VS Code actions from the Web Client (Generate launch configurations and Get selected as dependencies on the Extension Management)

Hi, Readers.The public preview for Dynamics 365 Business Central 2025 release wave 1 (BC26) is available. Learn more: Link. I will contin...

3 months ago

Free up Storage space – ActivityPointerBase and WorkflowLogBase (Dataverse / Dynamics 365)

Had shared the steps we had followed to reduce the storage space for one of our environments which was a copy of production below a few months...

8 months ago

Use Copilot to generate knowledge articles from resolved cases – Dynamics 365 Customer Service

To enable the feature of generating knowledge articles through Copilot, navigate to Customer Service Admin Center >> Agent Experience ...

9 months ago

Dynamics 365 Business Central: How to check whether the feature in Feature Management page is enabled via AL

If you are using Dynamics 365 Business Central, it is important to know how to check whether a feature is enabled or not. Sometimes, when you ...

1 year ago

Enable Copilot for Dynamics 365 Sales environment

Copilot for Dynamics 365 Sales is in Preview at the point of writing this post. Hence, I’ll start by showing how you can turn Copilot fo...

1 year ago

How Microsoft Helps Commercial Lenders Elevate Operations and Borrower Experiences

In this post, you can learn about how Microsoft is aiding commercial lenders in refining their operations while augmenting the experience of t...

1 year ago

Auto Populate Lookup field value on Power Pages Form or Portal Form in Dynamics 365

Auto Populate Lookup field value on Power Pages Form or Portal Form in Dynamics 365

2 years ago

Assess supply chain risk more easily in new workspace

Microsoft Dynamics 365 Supply Chain Management has launched a new workspace to help businesses better understand the risks present in their su...

2 years ago

Open Custom Page on command button click and pass parameter in model driven app power apps

Open Custom Page on command button click and pass parameter in model driven app power apps

If you're struggling to figure out how to open a custom page on command button click and pass a parameter in a model-driven Power Apps app, th...

2 years ago

Stay up to date with latest Microsoft Dynamics 365 and Power Platform news!

* Yes, I agree to the privacy policy