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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Copilot for Dynamics 365: Secure & Responsible AI | Architecture Overview

This video provides an overview of how Copilot architecture works and how it contributes to responsible AI principles in Dynamics 365 and Powe...

6 months ago

Field Service app (preview) for Teams

If you work in field service, you might want to check out the new Field Service app preview for Teams that was launched recently. The preview ...

1 year ago

Dynamics 365 Sales Module Overview

Dynamics 365 Sales enables salespeople\salesteam to build strong relationships with their customers take actions based on insights and close s...

2 years ago

Closing the customer feedback loop, with Liz Miller

In this podcast, host Gemma Milne chats with Liz Miller from Constellation Research about the importance of capturing the voice of the custome...

3 years ago
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