Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
Microsoft has been recognized as a Leader in the 2024 Magic Quadrant for Sales Force Automation for the fourteenth consecutive year. The post ...
In this video, Jeff Comstock, Corporate Vice President of Dynamics 365 Customer Service, discusses the transformative power of Copilot in enha...
The introduction of Automatic re-waving is helping to streamline shipment processes by automating the re-allocation of non-allocated shipment ...
IoT recognizes the value of human time, both the time of the client and the service representative. IoT makes it possible to consistently prov...
Marketers design customer journeys to provide the right message at the right time for customers to take the next step. However, with customers...
This video is part 7 of a 7-part series showcasing the seamless integration of Dynamics 365 Asset Management, Project Accounting, Supply Chain...
Microsoft Dynamics 365 2022 release wave 2 introduces a new feature called "Prevent slow keyword filter or quick find terms on view pages." Th...
For Dynamics 365 CRM users, there's a new preview feature called "Enable Managed Environments" that can be used for enabling, disabling, and e...
Dynamics 365 Predictive Lead Scoring with AI Danny Rodrigue… Fri, 06/03/2022 - 10:59 Body Dynamics 365 Predictive Lead S...
To get current user id you can use the following script: This will return GUID with curly braces. To get current user name you can use the fol...
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