Microsoft Dynamics 365 Customer Engagement: Latest updates

Business Central 2025 wave 1 (BC26): View build metadata in Extension Management page

Hi, Readers.The public preview for Dynamics 365 Business Central 2025 release wave 1 (BC26) is available. Learn more: Link. I will contin...

Business Central 2025 wave 1 (BC26): Added SetAutoCalcFields Method on the RecordRef data type

Hi, Readers.The public preview for Dynamics 365 Business Central 2025 release wave 1 (BC26) is available. Learn more: Link. I will contin...

Unlock the Microsoft Copilot Studio-powered customer survey

Contact center managers can use Copilot Studio Survey in the Contact Center admin center to dynamically respond to customer feedback.   Tradit...

Business Central 2024 wave 2 (BC25): Add extended text to project planning lines

Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 2 (BC25) is available. Learn more: Link. I will contin...

Business Central 2024 wave 2 (BC25): Set up easier in-client performance profiling with rules (Profiler Schedules)

Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 2 (BC25) is available. Learn more: Link. I will contin...

Webinar: Define, Scope, & Plan Projects efficiently with Microsoft Dynamics 365 Project Operations!

Guess Who Am I? I can generate project plans, allow managers to assign tasks to team members, and allocate the proper resources. I match resou...

Updates coming to Copilot for Sales

The 2024 Release Wave notes for Dynamics 365 and Power Platform contain several updates and improvements to the tech stack. One of the updates...

Announcing Microsoft Copilot for Service 

This blog post covers the announcement of Microsoft Copilot for Service, an AI-powered service experience offering organizations a unique oppo...

Dynamics 365 Sales Conversation Intelligence with Royi Ronen

In this podcast episode, the host delves into the topic of Dynamics 365 Sales Conversation Intelligence with Royi Ronen, a Principal Data and ...

Dynamics 365-Get and Set Lookup Field values using Java Script

The JavaScript is a better tool while developing User Interface in Dynamics CRM. The out of the box facilities may not be sufficient at certai...