Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
We are announcing the ability to leverage Copilot Studio agents to engage in real-time personalized voice conversations, offering alternative,...
Hi, Readers.Today I would like to discuss a simple topic, why are customer pictures round and item pictures square in the Business Central cli...
Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 2 (BC25) is available. Learn more: Link. I will contin...
In this article, the author discusses the differences between custom entities and activities in Microsoft Dynamics CRM, as well as the nuances...
Introduction To call Microsoft Dynamics 365 a vast ecosystem of business apps is an understatement. Whether for SMBs or Enterprise,… The...
Dataverse Search has been a prominent feature in the Microsoft Dynamics 365 CRM environment, offering access to advanced search capabilities. ...
Government organizations face unique challenges in delivering services while maintaining transparency and efficacy. This is where Dynam...
Bienvenido de nuevo or Welcome Back! To what you ask? Well, over the past couple of weeks, we have been indulging in a fun series that ...
Who is a Dynamics consultant? What role do they play in helping companies with Dynamics development? What can be expected from a certified con...
Field service organizations are evolving from the traditional break-fix model, which is no longer sufficient due to its high costs, inefficien...
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