Expanding SMS capabilities in Dynamics 365 Contact Center
We’re excited to announce two enhancements to Dynamics 365 Contact Center, powered by Azure Communication Services (ACS): SMS mobile numbers a...
4 months ago
Microsoft Dynamics 365 Customer Engagement: Latest updates
Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
Introducing the new summary experience in Dynamics 365 Sales
We’re excited to announce a major upgrade to how sellers interact with Copilot summaries in Dynamics 365 Sales. Beginning with the 2025 Releas...
5 months ago
Fixed – CRM service call returned an error: An error has occurred when retrieving metadata for CRM entity ‘table’: The source argument contains duplicate keys – Dataverse/ Dynamics 365 / SSIS
Recently while trying to retrieve OptionSet Metadata using our favorite KingswaySoft SSIS Toolkit we got the below error. Same error for prod ...
1 year ago
{Do you know} Integrate Dynamics 365 Field Service with Business Central
Learn the step-by-step process of integrating Dynamics 365 Field Service with Dynamics Business Central in this informative blog post. The int...
1 year ago
How to restrict deletion of Address Records in Dynamics 365 Apps
If you are trying to learn the ropes of Dynamics 365 Apps, a common challenge you might face is restricting deletion of Address Records. Howev...
1 year ago
Streamlining Business Operations with Microsoft Dynamics 365 Business Central, Power BI Consulting, and Power Apps Services
In today's fast-paced business world, companies are always looking out for ways to streamline their operations to improve their productivity a...
1 year ago
How to Use the Live Chat Widget 2.0 in Customer Service Workspace
The Customer Service Workspace in Dynamics 365 now features an upgraded Live Chat Widget 2.0. This new version has advanced customization feat...
2 years ago
Cumulative Update Summary for Microsoft Dynamics 365 Business Central（July, 2023）
Cumulative Update (July, 2023) for Microsoft Dynamics 365 Business Central is now released. BC22: Released Updates for Microsoft Dynamics 365 ...
2 years ago
What’s new in Dynamics 365 Marketing
As technology advances, customers’ expectations reach an all-time high. As a result, CRM technology has greatly evolved in recent years ...
2 years ago
How to create and send a Microsoft Teams Meeting from Microsoft Dataverse or Dynamics 365
This is a tutorial on how to create and send a Microsoft Teams Meeting directly from Microsoft Dataverse or Dynamics 365. This feature is a gr...
4 years ago
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