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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Change revised quote default using ‘CommandDefinition’ customization

In this blog, we’ll show how to customize the default ‘Revised Quote’ value in Dynamics 365 CE by modifying the command definition...

3 months ago

Five Exciting New Features in Dynamics 365 Sales Wave 1 Release 2024

Introduction Curious about what’s new in Dynamics 365 Sales for 2024? The Wave 1 Release is packed with exciting newfeatures… The post F...

10 months ago

Dynamics 365 Contact Center – Audio Files in IVR

Within Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service) we create an IVR using Copilot Studio. It is possible to...

10 months ago

Dynamics 365 Business Central: The namespace ‘xxxx’ is unknown in CalcFormula Property

In this post, we will discuss a common error that occurs during the development process of Business Central. The error message reads, "The nam...

1 year ago

Create Flexible Legal Documents from your Dynamics 365 with DocumentsCorePack

See how we quickly create our Managed Service Plan Agreement using DocumentsCorePack and CRMPlus365/Dynamics 365. Transcript This is Steve Pes...

2 years ago

How to send current technician location and arrival times to your customers with Dynamics CRM Field Service?

Provide your customers with automated service reminders and notifications that include estimated technician arrival times; these reminders mak...

2 years ago

Typical Project Discovery Deliverables – when starting a new Dynamics 365 or Power Platform project

Starting a new Dynamics 365 or Power Platform project requires careful planning and consideration. The discovery phase serves as the initial s...

2 years ago

Microsoft Dynamics 365 Sales for Growing Companies

As a company grows, it’s essential to have a flexible and scalable solution to manage sales processes and customer relationships.…...

2 years ago

Top things to consider when selecting Dynamics 365 partner – Why AlphaBOLD?

When choosing a Dynamics 365 Customer Engagement partner, there are several factors to consider ensuring that you find the best… The pos...

2 years ago

Dynamics 365 Customer Sales and Power Automate Updates

The Dynamics 365 & Power Platform new releases are here, and they bring new innovations that provide you with significant capabilities to ...

2 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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