Microsoft Dynamics 365 & Power Platform Posts

Microsoft Dynamics 365 Customer Experience Analyst : Configure formula columns

In Microsoft Dataverse, formula columns let you create real-time, calculated values without writing server-side code. They use Power Fx—the sa...

Power Automate - [Dataverse]

Power Automate is used to automate operations through triggers and actions.Triggers: Added, Modified, Deleted, Manual (Instant), ScheduledActi...

Boosting Productivity by Minimizing Risk in the Insurance Industry with Dynamics 365

In 2025, insurance premiums in the US amounted to $1.7 trillion, showing a 5.1% increase from 2024. The insurance world is clearly on a fast t...

Customer Insights: Get Email Delivery and Interaction Details of Journey

I got asked by a customer how to get the interaction details of the Journey. By default, in the Journey that is on the status of Going Live or...

Microsoft Dynamics 365 Customer Experience Analyst : Configure duplicate detection

Duplicate detection in Dynamics 365 is a feature that helps maintain clean and accurate data by identifying and preventing duplicate records f...

Digital fluency: why skills beat borrowed knowledge

Learn why digital fluency means applied skills, not borrowed knowledge. Build resilience with problem solving, security, and safe, ethical use...

Quick Look: Azure AI Foundry Agent in M365 Copilot

Bring your custom engine agent powered by Mistral AI into M365 Copilot

AI in Action: How Capgemini is unlocking new value with the power of AI