Microsoft Dynamics 365 & Power Platform Posts

Introducing the new service agent for Dynamics 365: Quality Evaluation Agent

From Systems of Record to Systems of Action: Agentic Business Applications

Introducing the new sales agent for Dynamics 365: Sales Close Agent

From systems of record to systems of action: Dynamics 365, agentic business applications for the frontier

Discover how agentic business applications in Dynamics 365 are transforming data into real-time decisions and measurable outcomes. The post Fr...

Sales Research Agent & Sales Research Bench

This post introduces the architecture and evaluation methodology and results behind Microsoft’s Sales Research Agent. Its technical innovation...

Elevating Sales Performance with Microsoft’s Sales Research Agent: How Rigorous Evaluation Unlocks Trust and Transformation

The Sales Research Agent in Dynamics 365 Sales automatically connects to live CRM data and can connect to additional data stored elsewhere, su...

Get started with service agents for Dynamics 365

SQLBits Unplugged: Inclusivity, Costumes & the Power of Community

Why You Need a Theme in Power BI | Power BI Theme Masterclass Ep. 1

“Cost Management” Is Now “Account Throughput” and It’s Moving

We’ve made a small but important change in the Azure portal for Azure Cosmos DB to make it easier to manage your account-level throughput. The...