New agentic platform in Dynamics 365 for Sales and Service
Qualify a lead, close a case, or walk into a renewal meeting fully briefed, all from the sales and service agents built into Dynamics 365. Ask...
Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.
Qualify a lead, close a case, or walk into a renewal meeting fully briefed, all from the sales and service agents built into Dynamics 365. Ask...
Ensure employees in your organization feel engaged and productive. Know which questions to ask, interpret the results and act on the feedback ...
In Episode 354, Ben and Scott catch up on news and the latest announcements starting with Cisco and Splunk merging. Then they discuss the Surf...
Welcome to Episode 390 of the Microsoft Cloud IT Pro Podcast, live from Microsoft Ignite 2024! In this episode Ben sits down for a chat with M...
Azure Open AI is widely used in industry but there are number of security aspects that must be taken into account when using the technology. L...
New capabilities for your frontline workers, including Windows 365 Frontline experience, Copilot in Dynamics 365 Field Service for more stream...
Researcher Brendan Lucier and professor Mert Demirer are applying their micro- and macroeconomic expertise, respectively, to forecasting the e...
In this episode, Microsoft Product Manager Shrey Jain and OpenAI Research Scientist Zoë Hitzig join host Amber Tingle to discuss “Personhood c...
In Episode 318, Ben and Scott talk about the Defender debacle from last week and then get into some new Azure previews, including rich applica...
In Episode 340, Ben and Scott talk about some of the takeaways from the recent DDoS attacks on the Azure Portal, a (new to them) Terraform mod...
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