Microsoft Dynamics 365 & Power Platform Articles

Article

Microsoft 365 Copilot for Sales – Get automated insights for seamless customer meeting preparation

We are announcing the Get automated insights for seamless customer meeting preparation feature for Microsoft 365 Copilot for Sales. This featu...

M365 Admin 1 year ago 8

Article

We are announcing the Save AI-generated meeting notes into CRM directly from Microsoft Teams feature for Microsoft 365 Copilot for Sales. This...

M365 Admin 1 year ago 18

Article

We are announcing the Use time-out rules for automated actions feature for Dynamics 365 Contact Center. This feature allows administrators to ...

M365 Admin 1 year ago 3

Article

We’ve released updates to the following update channel for Microsoft 365 Apps: Current Channel When this will happen: We’ll be gra...

M365 Admin 1 year ago 14

Article

We are announcing the Analyze action usage for agents feature for Microsoft Copilot Studio. This feature allows you to understand usage patter...

M365 Admin 1 year ago 3

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We are announcing the Enhanced sessions management and live conversation details feature for Dynamics 365 Contact Center. This feature lets se...

M365 Admin 1 year ago 3

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We are announcing the Easily find and use knowledge data sources feature for Microsoft Copilot Studio. Instead of having to know the precise d...

M365 Admin 1 year ago 5

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We are announcing the Deploy chat widgets across portals using a single tag feature for Dynamics 365 Contact Center. This feature enables the ...

M365 Admin 1 year ago 11

Article

Shared mailbox users and delegates will be able to manage settings by adding the mailbox as an account in Outlook for Windows. This feature wi...

M365 Admin 1 year ago 6

Article

Microsoft Mechanics 1 year ago 14

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