Microsoft Dynamics 365 & Power Platform Articles

Article

Dynamics 365 Customer Service – Customize formatting and headers for Case and Custom Record Summaries

We are announcing the ability to customize the formatting and headers of Case and Custom Record Summaries. This will help structure and presen...

M365 Admin 1 year ago 17

Article

Microsoft Exchange Online is introducing the ActorInfoString field in audit logs to improve accuracy and visibility. Rolling out in late May 2...

M365 Admin 1 year ago 7

Article

Starting July 31, 2025, Microsoft Graph Beta API deviceManagement will require either DeviceManagementScripts.Read.All or DeviceManagementScri...

M365 Admin 1 year ago 11

Article

We are announcing the Analyze knowledge source usage for custom agents feature for Microsoft Copilot Studio. This feature introduces a chart a...

M365 Admin 1 year ago 13

Article

We are announcing the Get automated insights for seamless customer meeting preparation feature for Microsoft 365 Copilot for Sales. This featu...

M365 Admin 1 year ago 8

Article

We are announcing the Save AI-generated meeting notes into CRM directly from Microsoft Teams feature for Microsoft 365 Copilot for Sales. This...

M365 Admin 1 year ago 18

Article

We are announcing the Use time-out rules for automated actions feature for Dynamics 365 Contact Center. This feature allows administrators to ...

M365 Admin 1 year ago 3

Article

We’ve released updates to the following update channel for Microsoft 365 Apps: Current Channel When this will happen: We’ll be gra...

M365 Admin 1 year ago 14

Article

We are announcing the Analyze action usage for agents feature for Microsoft Copilot Studio. This feature allows you to understand usage patter...

M365 Admin 1 year ago 3

Article

We are announcing the Enhanced sessions management and live conversation details feature for Dynamics 365 Contact Center. This feature lets se...

M365 Admin 1 year ago 3

Previous Next

Get the latest Dynamics 365 and Power Platform content in your inbox

A curated digest of community blogs, product news, videos, and podcasts — delivered without the noise.

Weekly updates Unsubscribe anytime Fresh community picks