How to work with the Dynamics 365 Sales Mobile App

AI Agents in Microsoft Power Platform: Where Custom Agentic CRM Fits in Dynamics 365 Customer Engagement

In many CRM planning conversations right now, AI agent discussions are starting before organizations have fully aligned governance, integratio...

Business Process Flows in Dynamics 365 CE

Let’s look back at an oldie but a goodie in Dynamics 365 CE/CRM: Business Process Flows! These are designed to standardize how records m...

Real-Time Dynamics 365 Sales Alerts for Manufacturing Teams: Close Deals Faster

In the manufacturing industry, timing often determines whether a deal moves forward or ends up with a competitor. Sales representatives manage...

Dynamics 365 Sales – Personalize outreach emails generated by Sales Qualification Agent

We are announcing the ability to personalize outreach emails sent by the Sales Qualification Agent in Dynamics 365 Sales. This feature will re...

Dynamics 365 Sales – Plan your sales portfolio with Sales Research Agent

We are announcing the ability to utilize Portfolio Planning to plan your sales portfolio using the Sales Research Agent in Dynamics 365 Sales....

We need to talk about... Dynamics 365 Sales... Release Wave 1 for 2026

Next in my blog, I will launch a series on the changes we can expect to see as part of Release Wave 1 for 2026. If you've been following my bl...

Dynamics 365 Sales 2026 Wave 1: Turning AI into Your Competitive Advantage

Endeavor4 CRM and AI Advisory Services: We have highlighted 3 new features that follow recent Microsoft Copilot adoption trends. For decades, ...

Dynamics 365 Sales – Accelerate Sales Opportunity Agent deployment with simplified admin configuration

We are announcing the ability to accelerate Sales Opportunity Agent deployment with simplified admin configuration in Dynamics 365 Sales. This...

Sales Research Agent | Dynamics 365 Sales

20 Most Commonly Used JavaScript Scenarios with Sample Code Snippets in Form Script – Dataverse / Dynamics 365 CE

JavaScript plays a critical role in Microsoft Dataverse and Dynamics 365 Customer Engagement (CE) applications. While Power Automate and Busin...