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When to Use Plugins or Custom Workflows in Dynamics 365 CRM?

When to Use Plugins or Custom Workflows in Dynamics 365 CRM?

In Dynamics 365 CRM, automating business logic is a key part of delivering a smooth user experience. Two major tools used for this are Plugins and Custom Workflows. While they may seem similar at first glance, they serve different purposes and are suited for different scenarios. Let’s explore what a workflow is, how custom workflows […]

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