Power Virtual Agents in the wild with Abhi Rathinavelu

If you're looking for insights on Power Virtual Agents (PVA), this podcast episode is a great resource to tap into. Hosted by Mark Smith, it features Abhi Rathinavelu, who shares his two-year journey working with the Power CAT team at Microsoft as a PVA specialist.

In the episode, you'll explore the many facets of PVA, including its real-world applications and benefits for businesses. From customer service to employee training and onboarding, PVA offers a range of uses that can add value to your organization. You'll also gain insights into how PVA helps customers and the role of chatbots in the business world.

Abhi delves into the differences between public-facing and internal chatbots, and how PVA fits into the broader context of AI. You'll also get a chance to explore how to build low-code chatbots with Power Virtual Agents, and how to use them successfully in financial industry scenarios.

Overall, this podcast episode serves as an informative resource for anyone looking to learn more about Power Virtual Agents and how they can be effectively used in businesses.

Full show notes for the episode can be found at https://podcast.nz365guy.com/430.