Microsoft 365 admin center: Business Chat (web) usage added to Active users metric in Microsoft 365 Copilot usage report

This article discusses an essential update to the Microsoft 365 Copilot usage report on the Microsoft 365 admin center. Starting from late October 2024, Business Chat (web) users will be included in the "Any app active users" metric under the Adoption by app section, resulting in a slight increase since August 20, 2024. This update is expected to cause an increase in active users of less than 2%, but the impact may vary according to specific usage patterns and needs of each organization. Real-time usage data for Business Chat (web) users is projected to be available by November 2024.
Note that a Microsoft 365 Copilot license is needed to use this feature. The change will occur automatically by the specified date, and no administrator intervention will be required. Thus, it is recommended to review the current configuration to determine the impact on your organization. Additionally, you may want to update any relevant documentation and notify your administrators of this change.
This update, associated with Microsoft 365 Roadmap ID 415468, is expected to roll out gradually, and it is scheduled to be globally available by late October 2024.
Stay informed and prepared by checking out the Microsoft 365 admin center.
The post Microsoft 365 admin center: Business Chat (web) usage added to Active users metric in Microsoft 365 Copilot usage report was originally published on M365 Admin.
Published on:
Learn moreRelated posts
Microsoft 365 admin center: Usage reports – Microsoft 365 Copilot extension usage
This post explores how you can use the Microsoft 365 admin center to view the usage of Microsoft 365 Copilot enabled apps (Copilot Extensions)...
Microsoft 365 admin center: Microsoft 365 Copilot Usage report – Business Chat
The Microsoft 365 admin center's Copilot usage report is receiving an update to include usage data for Microsoft 365 Copilot Business Chat bes...
Microsoft Copilot for Microsoft 365: Copilot chat active users in Teams counted as Teams Copilot active users
Microsoft Copilot for Microsoft 365 is undergoing some changes, with the active users of Copilot chat in Teams set to count towards Teams Copi...
Microsoft Copilot for Microsoft 365: Usage report Readiness metric update
The 'Copilot for Microsoft 365 Usage' report within the Microsoft 365 admin center is set to receive an update regarding the metric 'Users on ...
Microsoft 365 admin center: Usage reports – Microsoft Copilot with commercial data protection
The Microsoft 365 admin center is adding a new product usage report for Microsoft Copilot with commercial data protection. This report will pr...
Microsoft 365 admin center: Usage reports – Microsoft Copilot with Graph-grounded chat
The Microsoft 365 admin center has started including usage metrics for Microsoft Copilot with Graph-grounded chat into the Microsoft 365 Usage...
Microsoft 365 admin center: Usage reports – Microsoft Copilot for Microsoft 365
If you're a Microsoft 365 admin looking to stay on top of your organization's usage reports, you'll be pleased to know that a new Usage report...
Microsoft 365 admin center: Copilot product usage report
The Microsoft 365 admin center has added a new feature, the Copilot product usage report. This report provides insight into enabled and active...
Microsoft 365 admin center: Teams App Usage reporting in M365 Adoption Score
IT admins can now track the usage of applications built on the Teams platforms through the Adoption Score feature in the Microsoft 365 admin c...
Microsoft 365 admin center: Adoption Score People Experiences: Group level aggregates for Communication, Mobility & Collaboration
The Microsoft 365 Admin Center is introducing group level aggregates for Adoption Score people experiences related to Communication, Content C...