Simplifying Copilot Chat in the Microsoft 365 Copilot app

Microsoft is simplifying Copilot Chat in the Microsoft 365 Copilot app for users without a Microsoft 365 Copilot license. Chat will now appear as the default module, making it easier to find. This change begins in early August 2025, with no admin action required. Based on your feedback, we’re simplifying the behavior of Copilot Chat in the Microsoft 365 Copilot app. This change only impacts users without a Microsoft 365 Copilot license. Today, the Pin Microsoft 365 Copilot Chat admin setting controls Copilot Chat entry points in Microsoft 365 apps, including the Microsoft 365 Copilot app across web, mobile, and desktop. Pinning is off by default, but users may be prompted to pin. We have heard from customers that this default experience creates confusion in the Microsoft 365 Copilot app. Users expect to see Copilot Chat but don’t know how to find it. To solve this, we are removing the Microsoft 365 Copilot app from the scope of the pinning setting. Instead, Chat will appear as the default module.  Setting before and after this change: View image in new tab How this will affect your organization: There is no change for users with a Microsoft 365 Copilot license. When users without this license open the Microsoft 365 Copilot app, Chat will appear as the default module, with an entry point in the navigation menu. Microsoft 365 Copilot app for users without a Microsoft 365 Copilot license: While this change will help users discover Copilot Chat, these users have the choice to unpin Chat in their navigation bar. When this will happen: The rollout of this change begins early August 2025 and completes in the weeks following. View image in new tab Copilot Chat in the Microsoft 365 Copilot app will continue to honor other admin controls: Manage Microsoft 365 Copilot Chat | Microsoft Learn. What you need to do to prepare: No admin action is required. If you would like to inform users of this simplification, you could consider the following message: “Copilot Chat, Microsoft’s free and secure generative AI powered by GPT-4o, is now available in the Microsoft 365 […]

The post Simplifying Copilot Chat in the Microsoft 365 Copilot app appeared first on M365 Admin.