Microsoft Copilot for Sales & Copilot for Service now generally available
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We need to talk about... Dynamics 365 Sales... Sales Qualification Agents
Next in my blog, I wanted to talk about a new feature which is part of the recent release wave for 2025. The Sales Qualification Agent...
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Dynamics 365 Sales – Sales Qualification Agent is now fully autonomous
We are announcing that the Sales Qualification Agent for Dynamics 365 Sales is now fully autonomous. This updated feature is currently being r...
Introducing the new summary experience in Dynamics 365 Sales
We’re excited to announce a major upgrade to how sellers interact with Copilot summaries in Dynamics 365 Sales. Beginning with the 2025 Releas...