Microsoft Copilot for Sales & Copilot for Service now generally available

Launched in previews in 2023, both versions of Microsoft Copilot, covering Sales and Customer Service have now reached general release status. What is Microsoft Copilot? Copilot is Microsoft’s next-generation AI technology, designed to assist users across many aspects of their work life. It has integrations with a range of Microsoft products, including the Power Platform and Dynamics 365. Its aim ...