Lumen optimizes processes by 90% and scales innovation across the organization with Managed Environments

Lumen Technologies has successfully transformed its organization by leveraging Power Platform's Managed Environments to cultivate a community of over 800 "Lumen Makers," including professional and citizen developers who have developed solutions that have increased the efficiency of the company's business processes by over 90%. Through the use of Managed Environments, Lumen has unlocked the power of innovation by enabling teams to develop and iterate solutions more quickly, while still maintaining control and governance over their environment.

With Managed Environments, Lumen has been able to successfully scale innovation across the organization, empowering teams to create custom solutions that meet their unique needs, from customer service to network operations. By leveraging Power Platform's low-code capabilities, Lumen has been able to build an internal developer community, with team members contributing solutions that have driven significant efficiency gains and process optimization.

The success of Lumen's approach offers powerful insights into the effectiveness of managed environments for driving innovation and scaling solutions across large organizations, demonstrating the value of empowering citizen and professional developers to build solutions that drive real business value.

Read the full story on how Lumen utilized Managed Environments to optimize their processes and scale innovation across their organization via the link below.

Link: https://powerapps.microsoft.com/en-us/blog/lumen-optimizes-processes-by-90-and-scales-innovation-across-the-organization-with-managed-environments/