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{How to} Join a Teams call is generally available and on by default

{How to} Join a Teams call is generally available and on by default

If you're looking to learn how to join a Teams call, you're in luck. This feature is now generally available and enabled by default for Dynamics 365 Customer Service. Administrators no longer need to turn on a toggle to enable users to join their customers on Teams calls. This facilitates wider adoption and makes it easier for users to invite their customers to join them on Teams without requiring an administrator to set it up. The release makes the feature generally available to all Dynamics 365 Customer Service users.

This update is shared by Malla Reddy Gurram(@UK365GUY), who also shares some thoughts on the matter in his blog post. If you want to learn more, check out the link provided.

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MICROSOFT DYNAMICS CRM /365 BLOG

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