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What’s the Difference? Copilot for and Copilot in Sales and Service

What’s the Difference? Copilot for and Copilot in Sales and Service

Words matter in Dynamics 365’s Copilot offerings. Change one tiny preposition and you are talking about a different product. Microsoft gives us two helpers for Sales and Service: Copilot in Sales/Service and Copilot for Sales/Service. This post breaks down the difference in plain English so you can pick the right one fast. Two Flavors of […]

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crmheidi
crmheidi

Microsoft MVP Business Applications | Dynamics 365, Power Automate & Power Apps tips, tricks and news to help you succeed & increase user adoption!

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