Exam AB-210: Dynamics 365 Sales AI Consultant Associate

Microsoft Sales Agent in Outlook and Teams: What It Means for Dynamics 365 Sales Add-Ins

If you have worked with Microsoft Dynamics 365 Sales for any amount of time, you already know the story. Your sales team spends most of their ...

CRM in the flow of work | Dynamics 365 Sales

What Separates High-Performing Dynamics 365 Sales and Contact Centers

If you’re evaluating a Dynamics 365 Sales partner or Dynamics 365 Contact Center partner, the decision isn’t just about features, timelines, o...

Dynamics 365 Sales – Chat with your deal insights using ask-and-refine experience in Sales Close Agent (preview)

We are announcing the ability to chat with your deal insights using an ask-and-refine experience in Sales Close Agent in Dynamics 365 Sales. T...

Dynamics 365 Sales – Stay on track at every deal stage with delta-first guidance in Sales Close Agent (preview)

We are announcing the ability to stay on track at every deal stage with delta-first guidance in Sales Close Agent in Dynamics 365 Sales. This ...

Dynamics 365 Sales – Clone and share Sales Development agent configuration across teams

We are announcing the ability to clone and share Sales Development agent configuration across teams in Dynamics 365 Sales. This feature will r...

Dynamics 365 Sales – Identify important actions in the flow of work with Recommended Action

We are announcing the ability to utilize Recommended Action to identify the most important actions in the flow of work in Dynamics 365 Sales. ...

Dynamics 365 Sales – Uncover insights and risks to close more deals with Opportunity Research Agent

We are announcing the ability to uncover insights and risks to close more deals with Opportunity Research Agents in Dynamics 365 Sales. This f...

How to Automate and Email Dynamics 365 Sales Reports to Management

Introduction Every sales-driven organization runs on numbers, pipeline status, expected closures, rep-wise performance, forecast movement, and...