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{How to} Read Copilot Responses on the UI incrementally on Dynamics 365 Customer Service

{How to} Read Copilot Responses on the UI incrementally on Dynamics 365 Customer Service

If you're using Dynamics 365 Customer Service and want to learn how to read Copilot responses incrementally on the UI, then this tutorial is for you.

The process is straightforward. First, you must wait for Copilot to generate the full response before you can read it. However, with the incremental reading feature enabled, agents don't have to wait for the entire response to be generated. They can read the Copilot-generated responses on the UI incrementally, saving them time in the process. This feature is particularly useful when using Copilot to write emails or ask multi-turn questions. Additionally, you can stop Copilot from generating a response and start fresh if you need to.

This blog post by Malla Reddy Gurram is filled with step-by-step instructions and helpful screenshots to make the process as easy as possible.

So, if you want to streamline your Copilot experience, be sure to check out this tutorial today.

By Malla Reddy Gurram (@UK365GUY), #365blogpostsin365Days

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MICROSOFT DYNAMICS CRM /365 BLOG

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