Record ownership across business units (Preview)
Record ownership across business units is a handy new tool that has been in preview since early November 2021 under the heading of 'Modernize Business Units'. Despite being in use for quite some time, it's not a feature that has been extensively written about yet. So, let's take a closer look at what this feature offers.
The new feature allows users to assign a record owner across different business units within the same organization, making it easier to manage ownership of records and streamline workflows.
The ability to do this has been a long-requested feature, and its introduction has been welcomed by users who have been keen to simplify the process of managing record ownership across diverse teams and units.
If you're intrigued by the potential of this new tool, now is a great time to give it a try and see how it can transform your business processes.
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