Dynamics 365 Field Service – Summarize work orders with Copilot in the mobile app general availability

Dynamics 365 Field Service has announced a new feature called "Summarize work orders with Copilot in the mobile app" which allows technicians to summarize their work orders with Copilot within the Field Service mobile application. This feature will provide a quick summary of work orders with important details such as notes, diagnostic information, key events in the work order lifecycle, and recommendations, reducing the amount of time technicians spend finding information across multiple forms and tabs. This feature will be available starting January 13, 2025 and aims to increase productivity. No action is required at the moment, and this announcement is for awareness purposes only.

For more information, refer to the original post on M365 Admin.