Be our guest: how tech helps small hotels act big, with Gautam Swaroop

In this insightful podcast, Gautam Swaroop, CEO of OYO International, shares his thoughts on the impact of COVID-19 on the travel and hospitality industries. He also sheds light on how technology enables property owners to respond to changes in customer preferences more efficiently and cost-effectively than ever before. The podcast explores the potential opportunities arising from smart technology and automation in the travel and hospitality sector.

During the conversation, several topics were discussed, including the challenges of the COVID-19 pandemic, how technology has adapted to changing customer behaviors and preferences, the role of automation in scaling new services, and OYO International's vision for the future. Gautam also explains the technology and systems that OYO International relies on to understand its business and customers.

Gautam Swaroop is the CEO of OYO International and has extensive experience in business development, strategic planning, and consulting. Prior to joining OYO International, he worked with Dr. Reddy's Laboratories and McKinsey & Co.

If you're interested in the hospitality and travel sector and want to know more about how technology is impacting the industry, this podcast is a must-listen.

The episode is sponsored by Dynamics 365, which delivers ERP and CRM business applications for data-driven decision-making and prediction.

Contact them via email at [email protected] and follow them on Twitter @msftdynamics365, LinkedIn as Microsoft Dynamics, and on YouTube to get regular updates.

Here is the link to the podcast for you to listen and gain valuable insights: https://connectedandready.com/episodes/be-our-guest-how-tech-helps-small-hotels-act-big-with-gautam-swaroop-UIWVYkZy