Microsoft Dynamics 365 & Power Platform Posts

Introduction to Model Context Protocol

Microsoft Copilot Studio – Analyze business impact of copilot studio agents in Viva Insights advanced insights

We are announcing the ability to Analyze business impact of copilot studio agents in Viva Insights advanced insights in Microsoft Copilot Stud...

Microsoft Copilot Studio – Analyze quality of responses that use generative AI

We are announcing the ability to analyze the quality of responses that use generative AI in Microsoft Copilot Studio. This feature will reach ...

Power Automate – Configure and manage SLA with work queues

We are announcing the ability to configure and manage SLA with work queues in Power Automate. This feature will reach general availability on ...

Dynamics 365 Contact Center – Use intent to consult with a user

We are announcing the ability for customer service representatives to use Copilot-powered intent suggestions to consult with another represent...

Feature retirement: deploy Shifts to your frontline teams at scale in Teams Admin Center

The “Deploy Shifts to your frontline teams at scale” feature in Teams Admin Center will retire on September 5, 2025. After that, a...

Enhanced Personalization via Communication Memory in Copilot

Starting September 2025, Microsoft 365 Copilot will use AI-powered communication memory to enhance personalization by summarizing users’...

Microsoft 365 Copilot: Content Sources in Copilot Chat

Microsoft 365 Copilot will allow users with a license to select specific content sources for Copilot Chat responses, enhancing relevance and c...

Introducing Express setup for auto attendants and call queues in Teams admin center

Voice Apps Express Setup in Teams Admin Center is now generally available, offering a simplified, guided setup for Auto Attendants and Call Qu...

SharePoint eSignature now globally available (excluding China, Indonesia, and Türkiye)

SharePoint eSignature, allowing electronic signatures on Word and PDF documents stored in SharePoint, will roll out globally (except China, In...