Introducing Express setup for auto attendants and call queues in Teams admin center

Voice Apps Express Setup in Teams Admin Center is now generally available, offering a simplified, guided setup for Auto Attendants and Call Queues with minimal configuration, built-in testing, and easy transition to classic setup. Ideal for SMBs, quick deployments, and first-time admins, it requires no activation. Introduction We’re excited to announce the General Availability of Voice Apps Express Setup in the Teams Admin Center (TAC). This streamlined experience enables IT administrators to quickly and easily create Auto Attendants (AA) and Call Queues (CQ)—two of the most widely used voice features in Teams Phone. When this will happen Voice Apps Express Setup is now generally available and will be gradually rolled out to all eligible tenants. How this affects your organization This update introduces a simplified setup experience for Auto Attendants and Call Queues: Minimal configuration: Only mandatory fields are required to get started. Guided flow: A step-by-step wizard simplifies the setup process. Built-in testing: Admins can instantly test the voice app in Teams. Flexible transition: Easily switch to classic setup for advanced customization. This feature is on by default and does not require any configuration to enable. Express Setup is ideal for: SMBs with straightforward call routing needs Quick deployments where time-to-value is critical First-time admins who benefit from a simplified experience Advanced users who can transition to classic setup as needed What you can do to prepare Admins can begin using Express Setup by navigating to the Voice section in TAC and selecting Auto Attendant or Call Queue. Select Add to launch the Express Setup wizard. Caption: Auto Attendant Express Setup View View image in new tab View image in new tab After setup: Use the Test button to validate the configuration Follow suggested next steps on the success screen Switch to Classic Setup for deeper customization if needed Share feedback using the Tell us more link in the wizard Learn more: Set up a Microsoft Teams Auto attendant Create a Call queue in Microsoft Teams Compliance considerations No compliance considerations identified, review as appropriate for your organization. Message ID: MC1127228

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