Microsoft Dynamics 365 & Power Platform Articles
AI in sales: Applying historical lessons to modern challenges
See the latest AI sales transformation offering from Microsoft and agents to help sales teams nurture and close deals. The post AI in sales:...
The Leaky Bucket Syndrome: How to Seal the Bucket and Build Loyal Donor Relationships – Part 2
In this blog, we'll explore how a CRM system can empower your nonprofit's technical team to..
The Leaky Bucket Syndrome: Why 70% of Your First-Time Donors Never Give Again (and How to Fix It) – Part 1
In this blog, we'll explore how a CRM system can empower your nonprofit's technical team to..
Upcoming Microsoft Dynamics 365 Omnichannel licence changes
From August 1st, 2025, four Dynamics 365 Omnichannel SKUs will be removed from sale, with future equivalent purchases made as part of Contact ...
Improving the UI of Canvas Power Apps with AI
Copilot is not (yet) capable of making Canvas Power Apps for us (Yes, I have tested the new Plan designer as well as the current Power Apps co...
Changing Business Unit of User – Move records to new business unit is DIsabled/Enabled in Dataverse
While changing Business Unit of a User in Dataverse, You will see the Move records to new Business Unit Options shows disabled or enabled and ...
Changing Business Unit of User – Move records to new business unit is DIsabled/Enabled in Dataverse
While changing Business Unit of a User in Dataverse, You will see the Move records to new Business Unit Options shows disabled or enabled and ...
Using a Copilot Agent in SharePoint to Interact with Office 365 for IT Pros
Copilot Studio Agents can use files as knowledge sources to reason over when they respond to user prompts. We explain how to use the monthly P...
Empowering a New Era of Agent-Based Experiences: Upwork and Microsoft Power Platform Partnership
We are entering a new era of work—one where low code and agent-based experiences are reshaping how we create and collaborate. As the...
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