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Upcoming Microsoft Dynamics 365 Omnichannel licence changes

Upcoming Microsoft Dynamics 365 Omnichannel licence changes
From August 1st, 2025, four Dynamics 365 Omnichannel SKUs will be removed from sale, with future equivalent purchases made as part of Contact Center 365. What are the affected Dynamics 365 Omnichannel SKUs? Dynamics 365 Customer Service Chat Add-on Dynamics 365 Digital Messaging Add-on Dynamics 365 Customer Service Voice Add-on Dynamics 365 Customer Service Voice & Omnichannel Bundle Add-on What ...

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Strategy 365 Limited | Microsoft Dynamics 365 and Power Platform experts
Strategy 365 Limited | Microsoft Dynamics 365 and Power Platform experts

Enabling business growth and success with Microsoft Dynamics 365, Office 365, the Power Platform and related technologies.

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