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Microsoft Power Virtual Agent: Latest articles

Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.

Autonomous Agents are here! (preview)

If you have been following any of the announcements from Microsoft around Copilot Studio than you might have heard the term autonomous agents ...

7 days ago

Microsoft Teams: Queues app (Premium)

Microsoft Teams is introducing a new app called "Queues" to help teams handle customer calls right within the Teams platform. This app will al...

8 months ago

Enhance agent utilization and engagement with least active routing

Organizations want to get the best out of their agents by maximizing their utilization, distributing work evenly, and providing enough breaks ...

1 year ago

Announcing the general availability of new Azure burstable virtual machines

Today, we are announcing the general availability of the latest generations of Azure Burstable virtual machine (VM) series – the new Bsv2, Bas...

1 year ago

2023 April DC Chapter Meeting

Time has been flying by and the 2023 April DC Chapter Meeting has already come and gone! Let’s take a minute to quickly recap the meetin...

1 year ago

How to – Enable inbox for agents in Dynamics 365 Customer Service Workspace / Omnichannel

Inbox view in the agent workspace allows agents to quickly perform a preliminary assessment of the service requests coming from different chan...

1 year ago

Power Virtual Agent licensing- Part 2

Chabot Implementation

2 years ago

Setting up trial for Power Virtual Agent

Chabot Implementation

2 years ago

Azure Virtual Desktop is now generally available in Azure Government Secret

Today we’re announcing that Azure Virtual Desktop received Department of Defense (DoD) Impact Level 6 (IL6) accreditation and is now available...

2 years ago

Introducing Azure Gateway Load Balancer: Deploy and scale network virtual appliances with ease

When we announced High Availability (HA) Ports for Azure Load Balancer, we enabled you to leverage network virtual appliances with more flexib...

3 years ago

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