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Microsoft Power Virtual Agent: Latest updates

Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.

Power Platform – Take advantage of expanded Virtual Network support

We are announcing the ability to take advantage of expanded Virtual Network support in Power Platform. This feature will reach general availab...

2 months ago

Automate intent discovery and resolution with Customer Intent Agent

With the latest July 2025 updates to the Customer Intent Agent, Microsoft is accelerating the journey toward fully autonomous contact centers....

2 months ago

Introducing the Customer Intent Agent in Dynamics 365 – Part 2

Back in February, I shared some of the new features that are coming in the 2025 Release Wave 1 for Dynamics 365 Customer Service and Contact C...

4 months ago

Transform dispatching in Dynamics 365 Field Service with Scheduling Operations Agent

When optimizing the schedule, the agent considers existing bookings as well as additional unfulfilled requirements. You can influence the sche...

7 months ago

Public preview: Create multiple prefixes for a subnet in an Azure Virtual Network

Create multiple prefixes for a subnet enables customers to easily scale their virtual machines and Azure Virtual Machine Scale Sets without th...

1 year ago

Hibernation support now available for Azure Virtual Desktop

Today we are happy to announce the general availability of hibernation support in Azure Virtual Desktop. Explore additional capabilities that ...

1 year ago

Microsoft Teams: Privacy statement customization in Virtual Appointments

Microsoft Teams users can now customize the privacy statement attendees see when joining an appointment as businesses look to address specific...

1 year ago

Microsoft Teams: Microsoft Graph API for SMS notifications in Virtual Appointments

Microsoft Graph API for SMS notifications in Virtual Appointments is a new tool that offers developers an easy way to send SMS notifications t...

1 year ago

Microsoft Purview compliance portal: Data Loss Prevention – Protect sensitive content on Citrix and Windows Virtual Desktop

Microsoft Purview compliance portal now offers a capability that provides protection for sensitive information in files stored in virtualized ...

2 years ago

New Process Advisor template enables deeper insight into bot conversation flows

Power Virtual Agents, the powerful chatbot platform, has recently released a new tool to help bot creators gain deeper insight into their chat...

2 years ago

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Microsoft Power Virtual Agent: Latest updates

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