Microsoft Power Virtual Agent: Latest updates

{Do you know} Connect your own virtual network with hosted machine group

Hello Everyone,Today I am going to share my thoughts on connecting own virtual network with hosted machine group.Let's get's started.Connectin...

Azure Virtual Network Manager (AVNM) Mesh and Direct Connectivity are Generally Available!

Azure Virtual Network Manager's (AVNM) mesh connectivity configuration and direct connectivity option in the hub and spoke connectivity config...

Monitor Copilot responses in Dynamics 365 Customer Service 

You can use the underlying agent experience data that powers the Copilot dashboard to get interaction data such as transcripts, agent actions,...

Gotcha: SharePoint List and Virtual Table Provider

You can hook up a SharePoint list to a Dataverse environment using Virtual Tables, and without using any code. The documentation on how to do ...

RPA at Scale with Power Automate and Azure Virtual Desktop

Run big unattended automation jobs across multiple VMs dynamically at scale, with the new Azure Virtual Desktop integration starter kit. Ashvi...

Name update for Agent and associated resources in Azure Monitor - Container Insights

What is changing?   When customers enable Container Insights, Azure Monitor deploys a containerized collection agent. This agent is ...

Power Platform Licensing (Condensed Version)

Are you confused about the licensing requirements for Power Platform and Power Automate? This condensed version of the licensing guide breaks ...

First Look at Unified Routing in Dynamics 365 Customer Service

If you're using Dynamics 365 customer service, you might have heard of Unified Routing, the enterprise-grade routing mechanism that routes inc...