Microsoft Power Virtual Agent: Latest updates

Power Platform admin center – The agent inventory page is now available for Public Preview

We are announcing that the agent inventory page for the Power Platform admin center is now available for Public Preview. This page allows admi...

SharePoint: Edit SharePoint site’s built-in agent

Allows the built in SharePoint agent to be edited without having to create a new agent for the site. Product SharePoint Release phase General ...

Azure Virtual Network Manager mesh and direct connectivity are generally available

Azure Virtual Network Manager's mesh connectivity configuration and direct connectivity option in the hub and spoke connectivity configuration...

Microsoft Power Virtual Agents, now part of Microsoft Copilot Studio

We're delighted to share that as of November 15th, Power Virtual Agents capabilities are now part of Microsoft’s new product, Microsoft Copilo...

Microsoft Teams: Microsoft Graph API for SMS notifications in Virtual Appointments

The Microsoft Graph API for SMS notifications in Virtual Appointments enables developers in the United States to programmatically send confirm...

Unified Routing – Preferred Agent Routing (and Agent Scripts)

When we are using Omnichannel for Customer Service we can use Unified Routing to assign conversations to a contact's preferred agent. This is ...

Virtual Table for Integration in Dataverse Power Apps

In Power Apps, a virtual table is a type of table that is not physically stored in a data source, but rather created dynamically in memory. Th...

Emmanuel GALLIS on The MVP Show

Emmanuel GALLIS's The MVP Show episode gives an insight on the ecological transition and his journey of getting into the world of technology a...