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Microsoft Power Virtual Agent: Latest updates

Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.

Copilot Studio: Part 0 – everything is an agent, until it isn't

We’ve entered the age of automation. But most organizations are still treating it like the age of macros. A little generative garnish, a few n...

8 days ago

Empowering a New Era of Agent-Based Experiences: Upwork and Microsoft Power Platform Partnership

We are entering a new era of work—one where low code and agent-based experiences are reshaping how we create and collaborate. As the...

21 days ago

Everything You Need to Know About the Customer Knowledge Management Agent in Dynamics 365 Customer Service

Back in February, I shared an article walking through the new features lined up for the 2025 Release Wave 1 of Dynamics 365 Customer Service a...

1 month ago

Power Automate – Fix save errors in your cloud or agent flow with Copilot

We are announcing the ability to fix save errors in your cloud or agent flow with Copilot in Power Automate. This feature will reach general a...

1 month ago

Unified Routing – Agent Capacity / Availability Issues

Whilst using Microsoft’s Dynamics 365 Contact Center, Unified Routing is used to route conversations to agents. A process which needs to lever...

9 months ago

Connection Reliability in Azure Virtual Desktop Insights

We are thrilled to announce that the Connection Reliability tab in Azure Virtual Desktop Insights is now generally available. IT administrator...

1 year ago

App attach for Azure Virtual Desktop now generally available

App attach for Azure Virtual Desktop allows IT admins to dynamically attach applications from an application package to a user session in Azur...

1 year ago

Customisation controls for connectivity between Virtual Networks over ExpressRoute

Contents Overview Context What changes are happening? ExpressRoute Virtual Network Gateway Azure Virtual WAN (VWAN) VWAN Hub-to-Hub - Same ...

1 year ago

Microsoft Teams: Microsoft Graph API for SMS notifications in Virtual Appointments

Microsoft Graph API for SMS notifications in Virtual Appointments is a new tool that offers developers an easy way to send SMS notifications t...

1 year ago

Tips when migrating to Azure Monitor Agent from Log Analytics agent

Introduction The Log Analytics agent will be retired on August 31, 2024, it is recommended to start planning your migration to Azure Mo...

2 years ago

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Microsoft Power Virtual Agent: Latest updates

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