Microsoft Power Virtual Agent: Latest updates

Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.

Exploring AI Agent-Driven Auto Insurance Claims RAG Pipeline.

Introduction: In this post, I explore a recent experiment aimed at creating a RAG pipeline tailored for the insurance industry, specificall...

1 month ago

Deploying Azure Cobalt 100 Arm-based virtual machines

If you're looking to make the most of the latest and greatest Arm-based virtual machines on Azure, this video is the perfect starting point. L...

5 months ago

Omnichannel for Customer Service – Conditional Agent Scripts

When using Microsoft's Omnichannel for Customer Service we can use agent scripts to offer prompts to agents or trigger productivity macros. In...

6 months ago

Integrating PVA with Omnichannel Live Agent -Part 4

Let us continue the omnichannel configuration for live agent transfer from PVA from the previous post. Now lets add the PVA bot in Add bot sec...

1 year ago

Power Virtual Agents: Create a chatbot for your website in seconds (Generative answers and information from a website)

Hi, Readers.Today I would like to introduce a very interesting new feature that I’ve just learned, how to create a chatbot for your webs...

1 year ago

How to – Configure Voicemail in Omnichannel Voice Channel – Dynamics 365 Customer Service

For voice mail to work, make sure Unified Routing is provisioned. Next, we need to create a new Agent experience profile. Navigate to Agent Ex...

1 year ago

Confidential Virtual Machine support for Azure Virtual Desktop now in Public Preview

We’re announcing that Azure Virtual Desktop has public preview support for Azure Confidential Virtual Machines. Confidential Virtual Machines ...

1 year ago

Power Platform Community Call – October 2022 – Screenshot Summary

Get ready for a quick rundown of the latest Power Platform Community Call's highlights for Power Apps, Power Automate, Power BI, Power Virtual...

2 years ago

Getting User Details To Use In Power Virtual Agents (Teams)

Lets use Power Automate inside Power Virtual Agents to get all the users details who is interacting with the bot. We can customize our greetin...

3 years ago

Dynamics 365 for Marketing | Episode -05 | Social Configuration | Social Posting by Srinath Pega

This video, presented by Srinath Pega, provides valuable insights into Dynamics 365 for Marketing. In this particular episode, episode 05, Sri...

3 years ago

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Microsoft Power Virtual Agent: Latest updates

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