{How to} Get smart actionable insights to improve your copilot agent performance
Hello Everyone,Today I am going to share my thoughts on getting the actionable insights to improve copilot agent performance.Let's get started...
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Hello Everyone,Today I am going to share my thoughts on getting the actionable insights to improve copilot agent performance.Let's get started...
Back in February, I shared an article walking through the new features lined up for the 2025 Release Wave 1 of Dynamics 365 Customer Service a...
The future is here, or at least a bit of the scifi-future is now be usable by Microsoft 365 Copilot licensed users who are using Microsoft Tea...
The Facilitator agent can make sense of the messages posted to a Teams chat and summarize the discussion and extract to-do items and unanswere...
Custom agent adoption metrics and insights report in Viva Insights analyst workbench. Scope includes custom agents created in Copilot Studio, ...
Let us continue the omnichannel configuration for live agent transfer from PVA from the previous post. Now lets add the PVA bot in Add bot sec...
We're delighted to share that as of November 15th, Power Virtual Agents capabilities are now part of Microsoft’s new product, Microsoft Copilo...
In the next few blog posts in this series, I will be talking all about Microsoft Copilot aka Power Virtual Agent from beginner to advanced top...
I recently read a post by Joe Gill around setting up one-time passwords (OTP) using a Power Virtual Agent. It got me thinking about other scen...
Introduction The Log Analytics agent will be retired on August 31, 2024, it is recommended to start planning your migration to Azure Mo...